TERMS OF USE
Please read these Terms of Use carefully before using this Website. The content of this Website is the sole property of Siphon Filtration Llc., (SF) and is protected by copyright, trademark and other intellectual property laws. By using this Website, you signify to us your agreement that use of the Website is restricted to personal, non-commercial use. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate the content received through the Website to anyone, including but not limited to, others in the same company or organization without SF’s express prior written consent. If you do not agree with any of these Terms of Use, please do not use our Website. We reserve the right to modify, alter, and otherwise update these Terms of Use at any time at our sole discretion. Should you make use of our Website thereafter, you are bound by the latest Terms.
Privacy
This site, as with all Web sites, automatically recognizes your domain name, IP address, browser version, operating system and the referring site you passed through to reach www.siphonfiltration.com. Any additional information you provide; such as e-mail address, name, address or phone number, is only collected on an optional basis. As an example, such information must be provided to sign up for our email newsletter or make an online purchase.
SF will not share, rent or sell any contact information you provide us through this website or email, we will only use this information to communicate with you. When you opt-in to our email program, we will inform you of the status of your order(s), sales, promotions and special events. You may opt-out at any time by emailing us at optout@siphonfiltration.com using the email address you want to opt-out. SF will then omit the email address from all future mailings.
Security
Your information is sent to us encrypted and protected against disclosure to third parties, to accomplish this, www.siphonfiltration.com utilizes state-of-the-art Secure Socket Layer (SSL) encryption technology for data security, providing customers a secure online shopping portal.
Warranty (Website)
Siphon Filtration Llc., (SF) does not warrant the completeness, timeliness, or accuracy of any of the data and/or programs ("information") available at this web site. To the fullest extent permitted by law, the information is provided "as is" without warranty of any kind, expressed or implied, included, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
Disclaimer
In no event will SF or its affiliates be liable to any party for any direct, indirect, special, or other consequential damages for any use of or reliance upon the information found at this web site, or on any other linked web site, including, without limitation, lost profits, business interruption, loss of programs, or other data, even if siphonfiltration.com is expressly advised of the possibility of such damages.
Link Policy
You are granted a limited, non-exclusive right to create a hypertext link to this web site found at www.siphonfiltration.com, provided such a link does not portray Siphon Filtration and/or its affiliates or any of their respective products and services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time. You may not use, frame, or utilize framing techniques to enclose any www.siphonfiltration.com or Siphon Filtration Llc., trademark, logo, or other proprietary information, including the images found at this Web Site, the content of any text or the layout/design of any page or form contained in a page herein without Siphon Filtration Inc’s express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of Siphon Filtration Llc., or any third party.
Limited Warranty (Merchandise)
Siphon Filtration Llc. warrants the Filtration Tank to the original purchaser against defects in workmanship and materials for a period of 1 year to the original purchaser. Siphon Filtration Llc., obligation under this warranty is limited to repair or replacement of the Filtration Tank at Siphon Filtrations Llc’s option. Cost of removal, shipping and re-installation is not included. If failure should occur, return the defective Filtration Tank with dated proof of purchase to an authorized Siphon Filtration Dealer for verification and repair or replacement under this warranty, Siphon Filtration Llc., shall repair or replace the defective Filtration Tank within 90 days after the defect is verified.
Siphon Filtration Llc. makes no other representations or express warranties except those contained herein. Any implied warranties granted under state law, including warranties of merchantability and fitness for a particular purpose, are limited in duration to the express warranty granted hereunder. Siphon Filtration Llc. in no event shall be liable for direct, indirect, special or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusions or limitation of incidental or consequential damages, so the above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For further information regarding this warranty, you may contact Siphon Filtration Llc., 25 Via Magnolia, Dos Vientos, CA 91320
SHIPPING
Damaged Shipments
PLEASE INSPECT YOUR PACKAGE UPON DELIVERY, IN THE PRESENCE OF THE CARRIER! Upon receipt of an obviously damaged package, you have two options. First, you have the option to refuse delivery of the obviously damaged package by stating to the carrier that the package is damaged and that you are refusing delivery. In this case, the order will be returned to Sender. Second, you may receive the order and make note of the visible damage, in writing, with the carrier, preferably while the carrier is present. In many cases, once the package is opened, the merchandise are not damaged and there is no further action needed. However, if upon inspection of the merchandise, you find them damaged due to the carriers handling, you then have 48 HOURS to file a formal claim with the carrier. DO NOT RETURN THE DAMAGED MERCHANDISE TO SENDER. Keep the package and merchandise as close as possible to the condition in which you received them as the carrier is required to verify the damage. Without the package, the carrier will void your claim. Claims for shortages due to carrier negligence must be made with the carrier within five (5) working days of receipt of merchandise. Once you have filed your claim, please notify our customer service department with the details so that we may assist you and the carrier in resolving the claim.
Return Policy
Prior to returning a product to SF, you need to obtain a Returned Merchandise Authorization (RMA) number. This can be obtained by contacting us at customerservice@siphonfiltration.com When shipping the merchandise the RMA number must be written clearly on the box that your order is returned in. Returns without an RMA number may not be eligible for refunds.
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